COVID-19 Update: EG Penner Building Centres Ltd.
As the situation around the Coronavirus (COVID-19) continues to develop, the health and well-being of our customers and employees is our number one priority. Below are some of the precautions we’re taking at our store.
As part of our normal practice, our store is cleaned and sanitized daily. Following guidance from the Government of Canada (www.canada.ca/en/government/publicservice/covid-19), we have increased the frequency of these activities. We are disinfecting high-traffic areas like service desks, checkouts, door handles, bathrooms, and lunchrooms. Signage about handwashing and other preventative actions are being posted throughout the store. We want our customers to feel safe shopping at our store and we want our employees to feel safe working at our store.
We are sharing information with our employees on how to keep themselves and their families safe and healthy. We are encouraging employees who feels sick to stay at home in order to help prevent the spread of the virus.
We will continue to schedule installations and deliveries and ensure our drivers, installers and sub-contractors are washing their hands, disinfecting and taking other preventive actions to ensure the health and well-being of both themselves and our customers. If a customer wants to postpone their delivery or installation to a later date, we will be happy to accommodate this.
We have temporarily postponed or cancelled any on-site and off-site meetings including trade shows, conferences, workshops, and product knowledge seminars. Telephone, teleconference and other electronic channels will be our main form of communication until further notice.
To ensure product availability for essential items, our purchasing departments will be working closely with our suppliers to restock our shelves as quickly as possible.
We will continue to monitor the COVID-19 situation as it evolves in order to make sure that our business practices support the safety of our customers and employees.